Privacy Policy

1. Introduction

Material Handling USA ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Business Information: Company name, job title, and industry
• Order Information: Products purchased, shipping details, and payment information
• Communication Data: Records of correspondence when you contact us
• Quote Requests: Product specifications and project requirements

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and quote requests
• Communicate with you about products, services, and promotions
• Provide customer support and respond to inquiries
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and maintain security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies that help us with shipping, payment processing, and marketing
• Business Partners: Manufacturers and suppliers when necessary to fulfill orders
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: